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Opinions

"Good service. We bought original blackout blinds for Colt Roto loft windows 7/9. 100% of satisfaction. I can confirm other positive opinions."
Elliott Baines, London

"We'd been searching for genuine Colt Roto blackout blinds and discovered them here. Efficient service and excellent quality blinds. Delighted with our purchase!"
Joanne Smith

"Packaging of the roller blinds was first class, shipping date according to assurances. I think that I’ll order from this company in the future."
Harry Thompson, Dublin, Ireland

"We bought genuine roller blinds for Colt Roto 320 Size 7/11. They were easy to install and included manual was also very helpful."
Roger Howe, Huddersfield

Q & A

Q: Can I pay with a credit card?

A: Of course - you can pay by VISA, VISA Electron, MasterCard, Maestro, American Express or Discover payment card.

IMPORTANT: to pay with credit card, just choose credit card payment method on the PayPal site and proceed according to onscreen instructions. The process is 100% secure and straightforward. Please note: you don't need to be a member of PayPal to pay for your items by credit card (using PayPal).

Q: How can I find size of my Colt Roto window?

A: You can find size of your Colt Roto roof window here.

Q: Why blinds for Colt Roto roof windows are more expensive than for a standard Roto roof windows?

A: Colt Roto/Ecoline are an old series of Roto windows. There were withdrawn from production a long ago. Therefore, the manufacturing costs of the blinds of Colt Roto windows are higher.

Q: Do you ship Roto blinds to USA / Australia?

A: No. We are shipping mainly to UK and another EU countries.

Q: What is the shipping cost to my country?

A: Shipping cost to all countries is the same. We charge £14.95 including VAT per order. But if you order more than £200 this delivery will be for you absolutely free. We only utilize known carriers for shipping our blinds. For ColtRotoBlinds.co.uk UPS delivers your order directly to your door.

Q: What is your delivery time?

A: On the page of each product, above its price, there’s information about the expected time of delivery. Roto blinds will arrive after 11-13 working days. Working days include days from Monday to Friday, excluding holidays. You will also be able to see the estimated time of delivery when you add products to your shopping cart.

Q. Do you provide customer support?

A. Yes, we are happy to help. If you can't find an answer, simply email us at sale@coltrotoblinds.co.uk.

Q: Can I contact you by phone?

A: There is no such possibility, you can contact the Customers Service via email only, using this address above or our contact form.

Q: I got the Roto blinds I ordered from you, but it turns out that I don’t like their colour. Can I return or exchange them?

A: No. In ColtRotoBlinds.co.uk store, all Roto blinds are manufactured for your individual order by Roto Frank. They are non-returnable products!

Q: I ordered the item, the delivery time declared on your site has passed and I still have not receive it. What shall I do?

A: Please contact us using our contact form. We will check with the courier what could be the matter and current status of the package. Please remember, that the delivery time could be little bit longer than declared on our site, unfortunately we do not have any influence on that. We always send the order as soon as possible.

Q: I think I’m not getting any emails from your store.

A: Please check your SPAM software and folders. Sometimes our emails are inappropriately classified as SPAM messages. We are always replying to you as soon as possible.

Please also note, that we work 10 am - 6 pm Warsaw time (GMT +1) each working day. The Customer Service is not working besides these hours and in holidays. All the emails received then will be answered in the first working day after.

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